The Fitnus Smartwatch is a brand of cheap fitness trackers that aims to compete with the bigger, more expensive brands that are already big in the market.
How does it do its job?
Even though the product is less expensive, the company says it has many of the same benefits as more expensive ones.
Fitnus takes ads online and sells their smartwatches directly to people. They only sell them online.
Fitnus says they can keep prices low because they only sell their products online, cutting out some of the middlemen that are needed in standard stores.
Check out our in-depth review of the Fitnus Smartwatch to see if it really is a good alternative to well-known names.
Based on Fitnus.com, the watch can keep track of vital signs like blood pressure, heart rate, and blood oxygen level, which can help users at any point in their health path.
The watch can also be used as an exercise tracker, keeping track of how many steps you take and how far you walk. It can also connect to your phone and let you know when you have new texts, emails, or other notifications.
There are clear directions on how to charge the Fitnus Smartwatch and put the straps on it that come with it.
You need to get the Runmifit app for your phone in order to connect the watch to it. The app works on both Apple and Android phones.
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Customer Feedback and Complaints
If you look up this watch online, you’ll find a lot of customer reviews for Fitnus.
A lot of the websites that review the Fitnus, on the other hand, are affiliate sites that are set up to push the product for a commission and don’t post any real customer feedback.
This method of affiliate marketing also makes real comments less visible in the search results.
It was hard to find honest customer reviews of the Fitnus Smartwatch. Most of them were negative. A lot of people are unhappy with the watch itself, and even more are unhappy with the Runmifit app.
Reviews talked about problems like:
Incorrect Vitals: Users said they got low numbers for their temperature and BPMs, and the sleep tracking feature wasn’t very useful.
Different buyers had different opinions on how accurate the step count was. Some said it was pretty accurate, but a bit too sensitive.
App Connectivity—Most of the comments from customers were about how unreliable it is for the app to talk to their phone. A lot of customers said that the Fitnus often lost its connection with their device and, after a while, stopped pairing with it at all.
Data Loss: Some customers also said they lost data after receiving changes or when the battery died.
A lot of people also had trouble getting alerts on their phone through the watch; they said that notifications only worked when the app was open and running. The Google Play Store gives the Runmifit app a score of 2.4/5.
On the bright side, the Better Business Bureau (BBB) has given the parent company of the Fitnus brand a B+ grade. Some customer issues can be found on the BBB website, but customer service has already taken care of them.
In general, it looks like the Fitnus team responds to public bad reviews by trying to fix customer problems.
Help with Customers
If you have any questions about the Fitnus, you can email support@fitnus.com or call 1-800-311-1794.
The business says that you can return their smartwatches for a full refund within 30 days. But Fitnus’s terms and conditions say that customers need to get in touch with them within 7 days of getting the product in order to get their money back.
You’ll have to pay for and send back the watch in the same state and packaging that you got it in.
Fitnus says that you have 24 hours to cancel an order if you put it in but no longer want to receive the item. They’ll give you your money back, minus the s&h costs.
This is where the business is located:
- Business Ideas Bazaar LLC
- 495 and 162 Rancho Santa Fe Road E70
- San Diego, CA 92024
- Plans for prices and costs
- It costs $49.95 plus shipping to get the Fitnus Smartwatch. There are discounts built in for getting more than one unit.
- Two Fitnus eWatches for $89.90 with free shipping
- Three Fitnus eWatches for $112.39 plus free shipping
- Four Fitnus eWatches for $129.95 plus free shipping
- Competitors and Other Options
Fitness trackers and smart watches come in a lot of different styles and some of them are the same. There are some that work better than others for tracking sports, and there are others that work better overall.
If a certain feature is the main reason you want to buy this kind of tech, you might want to focus your search on a tracker that specializes in that feature.
Apple, Fitbit, and Garmin make some of the best ones on the market right now.
It was picked by the New York Times and is a top seller on Amazon.
It is a high-tech health tracker with a built-in GPS that can track many different types of moves. It comes with a stress management tool and a lot of advanced features that let you keep track of your heart rate and sleep.
Amazon charges $120 for it.
If you don’t need a lot of functions and want a cheap option, the Fitbit Inspire 2 is another option from the same brand.
For GPS, you’ll need to connect it to your phone because it doesn’t have one built in. It has all the basic features, such as tracking your movement, keeping an eye on your heart rate, and tracking and analyzing the quality of your sleep.
It can also withstand water up to 50 meters deep and even has guided breathing lessons that you can do on your wrist. More than 52,000 Amazon reviews have given it a score of 4.5/5.
It costs $65 and comes with a free 1-year Fitbit Premium Trial membership.
In Short
A lot of things about the Fitnus Smartwatch make us very suspicious.
There are a lot of bold online ads for cheap smartwatches that all use the same software and app but have different brand names. The reviews for all of these smartwatches are pretty bad, and the sellers generally don’t stay in business for more than a year.
One more red flag is that ads for the Fitnus Smartwatch clearly say that the watch is for older people. This seems fishy to us because older customers are less likely to be able to tell the difference between a good and a bad tech device.
Fitnus’s membership in the Better Business Bureau (BBB) is a good sign, but the bad reviews online and the company’s history of putting out bad products like the SignalTech and Airjoi make it hard to suggest this item.
We believe it is best to choose a well-known brand that might cost more but will give you more accurate results and have a system in place for customer service if you have any problems with the product.
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